At Hamlin Pools, we’re dedicated to providing you with 100-percent customer satisfaction. Please read below for answers to some of the most frequently asked pool construction questions. Please click on the + button to reveal the answer and the – button to hide it. We welcome you to contact us if you do not see your question here and want to learn more about Hamlin Pools’ construction.

How long will it take to build my pool?

Depending on the complexity of your chosen pool design and on city inspections, your pool may be ready for you to enjoy in 8-12 weeks.

Your team staked my pool today and it looks too small!

Yes, the staked pool sometimes does seem smaller than it will when it is complete. If you’ve watched a house being built, the same thing happens: the slab looks way too small. Once the hole for your pool is dug, you’ll get a new perspective. You’ll then be able to see just how large the pool is going to be.

Your men tied the steel in my pool today and they forgot the steps!

We custom-build your steps out of concrete on the day of gunite. We will create them following your customized design plan.

Do I need to keep the gunite wet after my pool is shot?

Yes. We will place sprinklers on your pool. To help the gunite cure, it’s great if you help keep it wet.

Your team did not show up to work on my pool today.

We pride ourselves on being the best Rio Grande pool builders. In order to maintain the highest standards, we hire and extensively train professionals to work on your pool and we coordinate each phase of the construction process to make sure that our entire team provides you with the highest-quality service. Sometimes this means that several days pass before the next team arrives to work on the next step in the process. If you have concerns, please do not hesitate to get in touch with us. Click here for our complete contact information.

My pool was plastered today and my garden hose was left running. Do I need to do anything with it?

If your personal superintendent has not already done so, he will contact you to ask for your help in monitoring the water level in the pool. With your help, the water should be turned off when it reaches the middle of the tile.

My pool is running and has water in it and your start-up guy is still coming by. When do I start taking care of my pool?

When your pool is complete and ready for you, we will give you full instructions on how to take care of it. If you would like us then to continue helping you maintain your pool, we offer reasonably-priced service packages. Click here to learn more about what we offer.

I have not received instructions yet about taking care of my pool. How is it being taken care of?

As soon as your pool is complete, your construction coordinator will give you full instructions about how to take care of your pool so that you’ll enjoy it for many years to come. If you’d like us to continue helping you to maintain your pool, we offer convenient service packages. Click here to learn more.

My pool is now full of water! Who do I call for maintenance?

Congratulations! As soon as your pool is ready and complete, we will fully explain the best way to maintain it. Because we know you’ll want to keep your new pool beautiful and clean, we offer complete service packages to make maintaining your pool easy and worry-free. Click here to learn more about what services we offer.

Where can I sign up for regular service maintenance to keep my pool beautiful?

We’re happy to help you maintain your pool. When your pool is complete and ready, we will give you everything you need to know about maintaining your pool, including a full explanation of all service options we offer you. If you’d like to learn more about what services we offer, please click here to read about our convenient service packages.

I have some last-minute concerns about my pool. Who do I talk to about them?

Any time you have a concern, please let us know so that we can resolve it quickly. After the city inspectors check everything out, your personal superintendent will also do a final walk-through with an extensive check list to make sure that everything is working perfectly. Let us know your concerns: click here for our complete contact information or send us an email at

Any questions? We have answers